The New Intermediaries
Value-Chain Opportunities and Threats

Roger Clarke

Principal, Xamax Consultancy Pty Ltd, Canberra

Visiting Fellow, Department of Computer Science, Australian National University

Version of 27 March 2001

© Xamax Consultancy Pty Ltd, 2001

This is the contents overview for a 2-hour seminar for the C&W Optus Executive Business Forum, Hotel Intercontinental, Sydney, on 29 March 2001, organised by Aston James

It is designed to accompany a set of PowerPoint slides

This document is at


This presentation investigates ways in which the roles of intermediaries are being transformed by technological change, and how executives can guide their organisations so as to grasp the opportunities and avoid the pitfalls.

Underlying mechanisms are first reviewed, including markets, and IT&T systems that extend beyond the boundaries of individual organisations. Procurement is examined, and players and their roles identified. Distribution is examined by means of a case study of the turbulent world of electronic publishing. An analysis is provided of the manner in which intermediaries are changing.



The presentation comprises a set of PowerPoint slides.


Go to Roger's Home Page.

Go to the contents-page for this segment.

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Created: 27 March 2001

Last Amended: 27 March 2001

These community service pages are a joint offering of the Australian National University (which provides the infrastructure), and Roger Clarke (who provides the content).
The Australian National University
Visiting Fellow, Faculty of
Engineering and Information Technology,
Information Sciences Building Room 211
Xamax Consultancy Pty Ltd, ACN: 002 360 456
78 Sidaway St
Chapman ACT 2611 AUSTRALIA
Tel: +61 2 6288 1472, 6288 6916