The New Intermediaries
Value-Chain Opportunities and Threats

Roger Clarke

Principal, Xamax Consultancy Pty Ltd, Canberra

Visiting Fellow, Department of Computer Science, Australian National University

Version of 27 March 2001

© Xamax Consultancy Pty Ltd, 2001

This is the contents overview for a 2-hour seminar for the C&W Optus Executive Business Forum, Hotel Intercontinental, Sydney, on 29 March 2001, organised by Aston James

It is designed to accompany a set of PowerPoint slides

This document is at http://www.anu.edu.au/people/Roger.Clarke/EC/AJEIntermeds.html

Introduction

This presentation investigates ways in which the roles of intermediaries are being transformed by technological change, and how executives can guide their organisations so as to grasp the opportunities and avoid the pitfalls.

Underlying mechanisms are first reviewed, including markets, and IT&T systems that extend beyond the boundaries of individual organisations. Procurement is examined, and players and their roles identified. Distribution is examined by means of a case study of the turbulent world of electronic publishing. An analysis is provided of the manner in which intermediaries are changing.

Contents

• Introduction
  • The Internet
  • Markets, Marketplaces and Marketspaces
  • Risks in Marketspaces
• Supra-Organisational Systems
  • Intra-Organisational Systems
  • The Enterprise Value-Chain
  • Inter-Organisational Systems
  • The Industry Sector Value-Chain
  • Intermediaries
  • Dis-intermediation
• Procurement
  • Deliberative Procurement
  • Discovery Tools
  • Spontaneous Procurement
  • Categories of Procurement
  • Power Relationships in Marketspaces
• Case Study: e-Publishing
  • What It Is
  • The Forces for Change
  • What e-Consumers are like
  • MP3, Napster, Gnutella
  • Their Implications Beyond Music
  • The Roles Publishers Play
• Conclusions
  • The Roles Intermediaries Play
  • Parallel Fashions and Insights
  • The Future of Intermediaries
• References

Slides

The presentation comprises a set of PowerPoint slides.

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Created: 27 March 2001

Last Amended: 27 March 2001

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